No returns will be accepted without proof of purchase.
Any item purchased at an independent Orage retailer is subject to that store’s return policy. Please check with your local shop for details.
If you are not 100% satisfied with your order you are welcome to return any unworn, unaltered items within 30 days of purchase. Labels must not have been removed. Any items purchased on this website should not be returned to a retail store. Once we receive your return we will refund the returned items on the credit card used for the original transaction within 14 business days and send you an email confirmation. The original shipping charges (if applicable) will not be refunded.
Return shipping charges are on us for regular priced products, for products received damaged and for receiving incorrect styles.
Warranty and refund procedure
- Enter your information in the form below.
- Place the item(s) back in it’s original packaging with all tags, labels, and accessories. (If new)
- Include a copy of your packing slip inside the box, highlighting the item(s) being returned. (If new)
If you need help or additional information, call us at 1-(855) 373-0288 ext 225. We will be happy to help
Before returning any Orage products for warranty or repair please make sure everything is clean by following the care instructions on your label.